1) Program Description
By opting in, you agree to receive SMS text messages from [Your Company Name] related to your interactions with us (conversational, service‑related communications) via Microsoft Teams SMS. This program is not intended for broadcast marketing.
2) How to Opt In
You may opt in by submitting a form, sending a keyword, providing written or verbal consent, or otherwise giving digital confirmation. We record and retain proof of consent as required by carriers and industry guidelines.
3) Message Frequency
Message frequency varies based on your interactions. If required by carriers, we disclose an estimated frequency (e.g., “up to X messages/month”) in the initial message. We limit messaging to essential communications.
4) HELP / STOP Commands
- HELP: Reply HELP for assistance or contact us at privacy@habitatmetrodenver.org.
- STOP/CANCEL: Reply STOP or CANCEL to opt out at any time. Opt‑out requests are processed immediately; you won’t receive additional messages unless you reply START to resubscribe.
5) Content Standards
We do not send messages containing adult content, hate speech, harassment, or promotions for alcohol, tobacco, firearms, or gambling. These categories are restricted/prohibited under Teams SMS policies and industry rules.
6) Charges & Carriers
Message and data rates may apply. Delivery of SMS messages can depend on your mobile carrier and device. Availability is limited to the U.S., Puerto Rico, and Canada per Microsoft Teams SMS coverage.
Privacy Policy (SMS‑Specific)
7) Data We Collect
- Identifiers: Mobile phone number, name (if provided)
- Messaging metadata: Opt‑in/opt‑out status, timestamps, message logs necessary for program operation
- Preferences: Communication preferences you set with us
These are standard elements recommended for SMS privacy disclosures.
8) How We Use Your Data
We use your data to:
- Deliver the SMS messages you requested
- Manage HELP/STOP and opt‑in/opt‑out workflows
- Operate, secure, and improve the SMS program
- Meet carrier and legal compliance obligations (e.g., maintaining consent records)
9) Data Sharing with Third Parties
We do not sell or share your opt-in data or personal information.
10) Data Security
We employ administrative, technical, and physical safeguards (e.g., encryption, access controls) appropriate to the sensitivity of your information. Data is stored securely and used only for business‑related communications.
11) Data Retention & Deletion
We retain SMS data only as long as necessary for operational, legal, and compliance purposes, then delete or de‑identify it. You may request deletion subject to applicable laws and our legal obligations.
12) Your Choices
- Opt‑Out: Reply STOP or CANCEL at any time.
- Resubscribe: Reply START to resume messages after opting out.
13) Prohibited Use & Compliance
You agree not to misuse the SMS program and to comply with applicable laws and Microsoft’s SMS content policies. We may suspend messaging to maintain compliance (e.g., after an opt‑out).
14) Contact Us
Habitat for Humanity of Metro Denver
430 S Navajo St, Denver, CO 80223
privacy@habitatmetrodenver.org | 303-534-2929
15) Updates to This Page
We may revise these Terms & Privacy Policy from time to time. Continued participation after updates signifies acceptance.
